Statement: Problem solving is used in every part of our lives day-to-day. Having a simple strategic action plan for problem solving will help reduce stress, help solve issues quickly, and balance out our world from ciaos.

WHY Questions:

1) Why is effective problem solving a great skill to have?

2) Why must every person inside an organization learn how to problem solve effectively?

3) Why would problem solving that is simple and strategic be good inside an organization?

4) Why would problem solving skills help you?

5) Why do organizations lack in problem solving training?

6) Why do organizations need problem solvers?

Learning objectives:

1) Understand what a decision is

2) Understand what a problem is

3) Understand what a judgement is

4) Recognize the difference and similarities between problem solving and decision making

5) Know the difference between a problem and a symptom

6) Learn the 6 steps in the problem solving process

7) Solve problems on your own